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These terms and conditions apply to the use of our website and by using, browsing, registering or placing an order with us you agree to be bound by our terms and conditions. We will try to keep everything as clear and easy to understand as possible. FAIRY FANCY CLUB provides registered members with access to purchase products online, as well as other services that may be introduced from time to time. Access to the Site may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and be responsible for all equipment necessary to access the Site. We reserve the right to: Modify or withdraw (either temporarily or permanently) the website with or without notice and we shall not be liable to you or any third party for any modification or withdrawal of the website. Change these terms and conditions at any time. Any changes will take effect from the date that is indicated at the top of this page and it is your responsibility to ensure that you have read the most up to date version when using our website. If you continue to use our website it will signify your acceptance of these terms and conditions.

.・゜゜・ Use of our website・゜゜・.

You must only use our website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of our website. If you are purchasing on behalf of a business then you must have the required authority to do so. Purposes you may not without our prior written consent; copy, reproduce, use or otherwise deal with any content on our website; modify, distribute or re-post any content on the website for any purpose; reproduce, crawl, frame, link to or deep-link into this website on or from any other website. Any personal or business information you provide us is current, true and accurate and that you will notify us of any changes by using the my account section of our website.

.・゜゜・Description of our products・゜゜・.

We are dedicated to provide you with up-to-date and accurate product information so that you get a great sense and feel for our products. Although we aim to keep the product information as up to date as possible, it may be the case that at the point that the order is placed, some element of the product information may not exactly reflect the details of the actual product:The product packaging may vary from the product images on our website. While we try to show the accurate color of the product on our website, differences in computer screens and monitors may mean the actual color of the product that you receive will differ slightly from how you see it on our website.

.・゜゜・Our product pricing・゜゜・.

If for any reason, there is a problem in processing the order then we will notify you via email with the reason it could not be fulfilled.
This could be for one of the following reasons:
There was an error in how the product was described or priced on our website.
One of the products in the order is currently out of stock.
We are unable to take full payment for your order.
You did not fulfill your obligations as set out under these terms and conditions.

.・゜゜・Orders・゜゜・.

Due to security reasons our customer service are unable to make any amendments after you have confirmed your order. This is because our workshop moves really fast in order to ship your parcels as soon as they are confirmed. Our Customer service team are not able to catch up with that and hence, unable to amend your orders. If an order is cancelled, no cash refund is offered.

.・゜゜・Lost or stolen packages・゜゜・.

FAIRY FANCY CLUB is not responsible for lost or stolen packages. If you did not receive a package that is marked as delivered, it is your responsibility to resolve this issue with the courier service. Lost or stolen packages are very frustrating and we will do our best to help you resolve the problem. Please understand though that this is completely beyond our control and does require you contact the post office for assistance.